These Terms of Service ("Terms") are a binding agreement between you and BEINGBEING PRIVATE LIMITED ("Twoo," "we," "us," or "our") governing your use of the Twoo mobile application, our websites, and related services (together, the "Service").
By creating an account, or by accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 13 years old — or the minimum age of digital consent in your jurisdiction, whichever is higher — to use the Service. If you are under the age of majority where you live, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
By using the Service, you represent that you meet these requirements and that any registration information you submit is truthful and accurate.
You can create an account using supported sign-in methods (such as Sign in with Apple, Google, or email). You are responsible for maintaining the security of your account and for all activity that occurs under it. Notify us promptly if you suspect unauthorized use.
You may delete your account at any time in the app. Certain data may be retained after deletion as described in our Privacy Policy.
Twoo is a shared AI companion designed for two people. Core parts of the Service include: pairing with a partner or friend, a shared conversation space with an AI companion (the "little octopus"), AI-assisted conversation and life organization features, customization of your companion, and optional virtual items and virtual currency ("shells").
Features may vary by region, platform, and app version, and we may add, change, or discontinue features over time. Where we discontinue a material feature, we will provide reasonable notice where practicable.
Twoo's responses are generated by artificial intelligence. They may be inaccurate, incomplete, or inappropriate despite our safeguards. AI responses are provided for companionship and entertainment purposes only.
Twoo is not a substitute for professional advice. Do not rely on it for medical, mental-health, legal, financial, or other professional matters. Nothing it says creates a professional–client relationship.
If you are experiencing a crisis or emergency, contact your local emergency services or a crisis hotline immediately.
You should use your own judgment when acting on anything the AI companion says. To the maximum extent permitted by law, we are not liable for actions you take in reliance on AI-generated content.
You agree not to:
We may remove content, restrict features, or suspend or terminate accounts that violate this section.
You retain ownership of the content you submit to the Service, such as messages, photos, and voice recordings ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display your User Content solely as needed to operate, provide, and improve the Service and as described in our Privacy Policy.
You are responsible for your User Content and must have the necessary rights to submit it. Because Twoo is a shared space, content you post in a shared conversation is visible to your paired partner.
The Service may offer a virtual currency called shells and other virtual items. Shells can be obtained through in-app purchases processed by Apple's App Store, or earned through in-app activities.
The Service — including the Twoo name, logo, the little octopus character, software, and design — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the app for your own non-commercial use in accordance with these Terms. No other rights are granted.
The Service relies on third-party services, such as sign-in and payment services provided by Apple and Google, and AI model services provided by providers including OpenAI. Your use of third-party services may be subject to their own terms. We are not responsible for third-party services we do not control.
Apple App Store. If you downloaded the app from Apple's App Store, the following also applies: these Terms are between you and us only, not with Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app, and is not responsible for addressing any claims relating to the app (including product-liability, legal-compliance, or intellectual-property claims). Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR RELIABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY U.S. DOLLARS (US$50).
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
These Terms are governed by the laws of the Republic of Singapore, without regard to its conflict-of-laws rules, except where the law of your place of residence mandatorily applies.
Informal resolution first. Before starting any formal proceeding, you agree to contact us at support@beingbeing.ai and attempt in good faith to resolve the dispute informally for at least 30 days.
Arbitration (United States residents). If you reside in the United States and we cannot resolve the dispute informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its applicable rules, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for infringement of intellectual-property rights.
Class action waiver (where enforceable). DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. YOU AND WE EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION, TO THE EXTENT PERMITTED BY THE LAW OF YOUR PLACE OF RESIDENCE.
Opt-out. You may opt out of this arbitration agreement by emailing support@beingbeing.ai within 30 days of first accepting these Terms, stating your account identifier and your intent to opt out.
Outside the United States. If you reside outside the United States, disputes not resolved informally will be submitted to the exclusive jurisdiction of the courts of Singapore. Nothing in this section deprives you of the protection of mandatory consumer-protection laws, or of access to courts or dispute-resolution bodies, of your country of residence where the law of that country so provides.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service if you materially breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your license to use the Service ends; Sections 7, 9, 11, 12, and 14 survive termination.
We may update these Terms from time to time. If we make material changes, we will notify you (for example, in the app or by email) before the changes take effect and update the "Last Updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms, together with the Privacy Policy and any supplemental terms we present to you (such as the Shells Terms), are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
BEINGBEING PRIVATE LIMITED
91 Bencoolen Street, #12-03, Sunshine Plaza, Singapore 189652
Email: support@beingbeing.ai