This Privacy Policy explains how BEINGBEING PRIVATE LIMITED ("Twoo," "we," "us") collects, uses, shares, and protects your personal information when you use the Twoo mobile application, our websites, and related services (the "Service").
Twoo is a shared AI companion for two people. By design, content you post in a shared conversation is visible to the partner you have paired with — please keep this in mind when reading this Policy.
Information you provide:
Information collected automatically:
We do not sell your personal information, and we do not use the content of your private conversations for third-party advertising.
Legal bases (EEA/UK users). Where GDPR or UK GDPR applies, we process your personal information on these legal bases: performance of a contract (providing the Service you signed up for, including delivering conversations and processing purchases); legitimate interests (keeping the Service safe, preventing abuse, and improving the Service, balanced against your rights); consent (where we ask for it, such as optional notifications — you may withdraw consent at any time); and legal obligation (where processing is required by law).
We share personal information with service providers that help us operate the Service, including:
| Provider | Purpose | Information involved |
|---|---|---|
| Apple | Sign in with Apple; push notifications; in-app purchases and refunds | Account identifiers, push tokens, purchase records |
| Sign in with Google | Account identifiers | |
| OpenAI | Generating AI responses in your conversations | Conversation content needed to generate a response |
We may also disclose information: (a) to comply with law or valid legal process; (b) to protect the rights, safety, or property of users, the public, or Twoo; (c) in connection with a merger, acquisition, or sale of assets, in which case this Policy will continue to apply to your information; or (d) with your consent.
And by design, content you post in a shared conversation is shared with your paired partner.
We retain your information for as long as your account is active and as needed to provide the Service. When you delete your account, we delete or anonymize your personal information within a reasonable period, except where we are required to retain certain records to comply with legal obligations, resolve disputes, or enforce our agreements.
We protect your information with technical and organizational measures, including encryption in transit, access controls, and isolation of production data. No system is perfectly secure; if we become aware of a breach affecting your personal information, we will notify you as required by applicable law.
Our servers for the international version of the Service are located in the United States. Our service providers may process data in other jurisdictions. Where required by applicable law, we implement appropriate safeguards for cross-border transfers. By using the Service, you understand that your information will be processed in jurisdictions that may have different data-protection laws than your place of residence.
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. You can exercise many of these directly in the app (for example, editing your profile or deleting your account). For other requests, contact us at privacy@beingbeing.ai — we will respond as required by applicable law, and we will not discriminate against you for exercising your rights.
If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local supervisory authority. If you are a California resident, the rights above include those provided by the CCPA/CPRA; we do not "sell" or "share" personal information as defined by that law.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us at privacy@beingbeing.ai and we will delete it. Users under the age of majority should use the Service only with the consent and supervision of a parent or guardian.
We may update this Policy from time to time. If we make material changes, we will notify you (for example, in the app) before the changes take effect and update the "Last Updated" date above.
BEINGBEING PRIVATE LIMITED
91 Bencoolen Street, #12-03, Sunshine Plaza, Singapore 189652
Email: privacy@beingbeing.ai